Terms & Conditions

1)   We only accept returns/replacements in their original packaging, with the tags still attached and unused conditions.

2)   In case of the item being defective, not as described, missing accessories, size mismatch or wrong delivery, we will provide free returns and replacements.

3)   In cases where you are dissatisfied with the product you receive, a reprocessing fee equivalent to the delivery amount won't be applicable on the product amount (for refund). For exchanges, additional delivery charges won't apply.

4)   Refunds will only be possible through online banking. In other cases, you can either opt for anexchange or drop by our office at Tripureshwor to get the refund.